Search for the jobs you want
Where do you want to work?
Web Sales Assistant
Horkans Garden Centre
Salary Upon Application

Job Summary

We are looking for an Online Web Sales Assistant based in our Horkans Garden Centre, Turlough, Castlebar, Co. Mayo.

The Online Web Sales Assistant will be accountable for providing the highest level of customer service case both over the phone and online. This individual will handle all aspects of order management, with a focus on 'pick pack and dispatch' and customer service via phone, web chat and email. We are a Garden & Pet Product Retailer, where the team works together closely; therefore, collaboration is a key part of the teams success.

Key Responsibilities:

  • Provide exceptional online customer service support
  • Picking / Packing and timely fulfillment of orders for shipment
  • Resolve order-related issues by liaising between customer and internal/external groups (including couriers and suppliers)
  • Initiate and follow-up with processing customer returns
  • Answer product related and general inquiries
  • Keep current with product information and attend shop meetings
  • Assist with various operational and administrative tasks

Key Requirements

  • Retail experience preferred, with pet or gardening product knowledge a plus
  • Web sales and customer service experience
  • Outstanding selling behaviours, listening and responding to customer needs to deliver a high standard service.
  • Client centric mentality
  • Detail oriented
  • Positive 'can do' attitude
  • Resourceful and creative problem solver
  • Computer proficient (Microsoft/Google Drive)
  • Excellent written and verbal skills
  • Self Starter
  • Ability to work a flexible retail schedule
  • Drives to meet and exceed sales goals and customer expectations
  • Team Player
  • Ability to prioritize and multi-task in a dynamic environment
  • Must be fluent in English

This position requires flexibility.

If the above interests you, please apply with a Cover Letter telling us a little bit about yourself and why you feel you would be suitable to this role.

Horkans is an equal opportunities employer.

Benefits:

  • On-site parking
  • Wellness programmes

Job Types: Part-time, Contract

Salary: €10.10 /hour

Experience:

  • customer service : 2 years (Preferred)
  • web sales: 2 years (Preferred)

Location:

  • Turlough, County Mayo (Preferred)

Job Types: part-time part-time contract contract
Salary: Upon Application
3 days ago
Sort by:
Location
Job Type
Locations
Sort by:
Location:
Job Type
Apply with your CV - It only takes a few seconds

Jobs 1 to 1 of 1


Web Sales Assistant

Horkans Garden Centre
We are looking for an Online Web Sales Assista...
Get new jobs for this search by email

My email:
By creating a job alert or receiving recommended jobs, you agree to our Terms. You can change your consent settings at any time by unsubscribing or as detailed in our terms.
photo-apply-job
Good luck with your application