Global pharmaceutical and emerging biotech companies alike trust Teckro to virtually connect study teams. Today, Teckro manages more than 100 clinical trials and is deployed at more than 12,000 active sites around the world. Simple and intuitive are key guiding principles at Teckro, and we put the user at the heart of all our product design. As a result, customers are operational on Teckro in a matter of weeks with virtually no user training.

This role will work with with study teams and internal project teams to ensure timely delivery of high quality solutions. You will also need to monitor, analyse and action end user feedback and usage analysis metrics to evaluate and improve usability and accuracy of our products.

Ideal Candidate

The ideal candidate will be someone who fluent in Japanese, is educated in a science related degree programme and is able to execute the layout and structure of clinical information required to utilise our products efficiently and effectively. We are looking for someone who has superb editorial skills with a keen eye for text and graphic layouts. You will have exceptional analytical, and logical skills with highly developed critical thinking, problem-solving and decision-making skills. To be successful, you must have close attention to detail with a high degree of accuracy even when balancing multiple projects.

Duties & Responsibilities

• Customise the Teckro product to meet the requirements for users who's first language is not English.
• Identify and participate in the development of solutions to optimise Teckro for non-English languages.
• Work within teams to ensure timely delivery of high quality solutions.
• Apply hands on knowledge of clinical trial operations to project and product development.
• Assist in the induction, training and up-skilling of team members.
• Monitor, analyse and action end user feedback and usage analysis metrics to evaluate and improve the usability and accuracy and relevance.
• Participate in the development of new products and product enhancements.
• Undertake other duties in-line with your role and business requirements as required.

Experience required

• Minimum 2 years experience working within clinical research and/or with clinical and scientific terminology, ideally in multiple languages.
• Fluency in English and Japanese.
• Strong interpersonal, verbal and written communication skills.
• Excellent attention to detail.
• Sound judgement and decision making skills.
• Excellent organisational and problem-solving skills.
• Demonstrated ability to work well as part of a team.
• Results and performance driven.
• Adaptable and flexible.

Qualifications Required:

• Degree in biological Science or other health related discipline.