Our client is seeking a number of Team Leaders to join their business for a period of 6 months. This is an exciting and rewarding opportunity.

Based in Limerick City, our client is seeking an experienced team leader to manage up to 15 customer service representatives. You will report into the Operations Managers of specific divisions. Ideally experience within a Call Centre would be ideal or working as a Team Leader.

This role will be working on a shift pattern also.

Duties -

• Working with the Operations Manager to ensure calls are answered efficiently, understanding the business unit contract.
• Stretch, Coach, develop and support your team members ensuring regular formal and informal 1:1s
• Practice the companies values of teamwork adopting a lead by example approach with your team.
• Be familiar with and practice a consistent and reasonable approach to company policies and procedures.
• Take advantage of opportunities to identify and support staff development, succession planning, and talent management.
• Monitor, analyse (call calibration) and act to ensure quality standards are met.
• Maintain account knowledge, including attending relevant Advisor product and process training.
• Respond to Client queries and communicate complex ideas simply and clearly.
• Track record of meeting targets on a daily, weekly and monthly basis.
• Lead by example, actively promote and foster a culture where learning and customer service are of the highest priority.

Our ideal candidate:

• Flexible and adaptable with a positive attitude to change.
• Possess a professional, diplomatic and analytical approach to your own specific tasks of your team.
• Ability to multi-task in a busy environment and deal with customer queries.
• Proficient in the use of MS Office - Word, Excel, etc
• Excellent communication skills and the ability to deal with both internal and external communications.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Job Description Summary

Job Description

As a Junior Systems Engineer you will:

• Demonstrate knowledge of system-level technology and development process.
• Eager to learn about advanced Systems Engineering methods and grow with the discipline.
• Support product development across multiple disciplines and BD global locations.
• Serve as a resource in examining systems behavior issues and bring resolution for existing infusion products.
• Provide technical support to a wide range or systems-level problems pertaining to specific MMS programs and projects.
• Clearly communicate information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Setting high goals for personal and group accomplishment; pushing oneself to exceed performance goals and standards; intelligent and strong drive for success.
• Establishing courses of action with supervision for self to ensure that work is completed efficiently.
• Consistently apply systems engineering techniques such as requirements synthesis, decomposition, use case modelling, traceability, risk management, verification and validation, product architecture, etc. with guidance/mentorship of a senior engineer.

The successful candidate will have a minimum;

• Bachelors Honors degree in biomedical, mechatronics, mechanical, electrical, electronics, software or systems engineering with 0-2 years experience working in a suitable industry.

Other skills/knowledge that would be an advantage are;

• Ability to work in a team or individually with global collaboration.
• Experience in DFSS (Design for Six Sigma).
• Experience with Requirements Management tools (Azure, DOORS, etc.) and configuration tools (TFS, etc.)

If you’re a team player who is passionate about Engineering and ‘advancing the world of health’ and we’ve just described your career aspirations, then please click on the APPLY button where you will be directed to our website to apply directly.

Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: http://bd.tal3nt.community/

Primary Work Location

Job Title: Windows 10 Project Manager

Location: Raheen, Limerick, Ireland

Type of Assignment: Fulltime

Job Purpose:

• To lead, manage and provide planning, reporting and execution direction in Windows 10 migration project, while contributing in process development, improvement and implementation, as well as new business development support.

Core Job Duties:

• Manage and drive, with the customer Core Team, the strategy, quality, objectives, planning, and implementation of the projects including definition of the technical requirements.

• Oversee customer PC and software inventories.

• Oversee data QA while delivering weekly status updates on the Windows 10 migration.

• Work closely with PE IT, Compliance and Validation teams, as well as Customer IT, QA and Validation teams.

• Setting timelines, milestones and budgets.

• Establish and lead the internal operational team and customer facing operational team of stakeholders to meet, review, and report on all aspects of project specific action items and provide direct connection to PKI back office teams.

• Monitor progress of activities and budget against project plan. Determining, and ensuring appropriate action upon critical path tasks.

• Drive decision making, inside and outside of the team. Identifying and ensuring resolution of conflicts and problems.

• Continuously seeking process improvement and implementation. Ensuring quality and compliance throughout the development process.

• Ensure scope consistency of project throughout the Windows 10 migration.

• Established risk management plan with customer.

• Establish and maintain clear communication channels to provide full transparency throughout the project.

• Participate in standard internal reporting forums, escalating project issues, project updates, accomplishments, risks, future actions.

• Identify opportunities for process and quality improvements.

• High expectation to participate in sharing of lessons learned and best practices for all project implementation activities.

• Accomplishes financial objectives by forecasting requirements; reporting on project budget; scheduling expenditures; analyzing variances; initiating corrective action.

Basic Qualifications:

• Bachelor’s degree in Science or Business Management

• Minimum of 2-3years in Project Management for a Pharmaceutical Lab or similar environment in a Validated Environment.

• Proficient with Microsoft Office; Excel, Word, Power Point and Project.

Preferred Qualifications:

• Master’s in Business Management preferred.

• PM certification (CAPM, PMI, PMP, PRINCE2) recommended.

• Highly organized, detail oriented and motivated.

• Must be able to work in a fast-paced environment, with high attention to detail.

• Excellent communication skills, experience with customer interaction.

• Ability to influence cross functional teams and various levels of professionals.

• Successful candidate must possess “a leadership presence” at all times, but most especially, during remote/conference call meetings.

• Excellent teaming skills; an upbeat, collegial, can-do attitude is a “must have”.

• Proven operational strength to visualize, identify and implement processes.

• Demonstrated leadership qualities with a strong bias for action

• Track record of developing, executing, and driving planned initiatives.

• Experience in PC, software, and scientific instrument ordering.

• Ability to work from home.

#LI-RS2

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

Part Time Hours , Evenings and Weekends.

Must be willing to work in Deli & Shopfloor

PRIMARY OBJECTIVE OF POSITION

We are rolling out an exciting new Brasserie Style Restaurant Concept here at Radisson Blu Limerick in early 2021. The concept will be trendy, engaging, with ever changing food & beverage menus to keep up to date with the latest trends & season.

We are looking for an energetic and motivated manager to take ownership of the operation, financial performance and development of the department as well as to lead and develop the team.

This is an exciting role for someone to join the team at the time of a new beginning with a brand new concept.

The role will also include management of the hotels brand new “Java Republic coffee Dock” launched in 2020.

TASKS, DUTIES AND RESPONSIBILITIES

• Managing all activities of the restaurant

• Maximise Guest Satisfaction and profitability

• Achieves restaurant revenue goals by executing marketing and sales strategies as established in the

• Assists in the implementation of sales promotions and to take action to increase sales

• Greets and seats guests, and ensures that they receive prompt, courteous and efficient service

• Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the

• Looks for creative ways to promote and execute strong guest relations activities and procedures with

• Ensures that restaurant premises, silver, glass, porcelain etc. is clean and in good working order

• Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality

• Maximises guest satisfaction by communicating customer specifications to kitchen

• Ensures readiness and compliance in case of last minute changes to reservations

MANAGE RESTAURANT SERVICE STAFF

• Manages all restaurant service staff and supervisors

• Utilises leadership skills and motivation to maximise employee productivity and satisfaction

• Challenges employees to achieve optimum revenue and service per employee

• Monitors department’s overall service, interaction with other departments, and team work daily, and takes

LAWS, REGULATIONS AND POLICIES

• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and

HUMAN RESOURCES MANAGEMENT

• Screens applicants and carries out 1st round interviews

• Liaises regularly with Human Resource Manager

• Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and

• Checks that staff meets and exceeds guest expectations by training and encouraging staff to provide Yes I

• Identifies training needs, and makes sure staff receives training, including basic skills training to provide

• Identifies employees with potential for promotion and/or transfer and makes recommendation to

• Works closely with the Human Resources Manager on the following Human Resources related tasks:

• Recruitment

• Performance appraisals

• Coaching
• Counselling
• Discipline and grievance
• Employee relations

EMPLOYEE RELATIONS

• Fosters and develops effective employee relations between kitchen production and restaurant service, as

• Keeps effective internal communications, including daily meetings with all staff to ensure optimum team

• Looks for ways to motivate and challenge employees

HEALTH AND SAFETY

• Ensures that all potential and real hazards are reported and reduced immediately

• Fully understands the hotel’s fire, emergency, and bomb procedures

• Ensures that emergency procedures are practised and enforced to provide for the security and safety of

• Ensures that employees work in a safe manner that does not harm or injure self or others

• Stimulates and encourages a general awareness of health and safety

• Anticipates possible and probable hazards and conditions and either corrects them or take action to

MISCELLANEOUS

• Works pro-actively to minimise complaints from guests

• Informs guests and staff of applicable liquor laws, hotel rules and limitations within policies and guidelines

• Ensures that prices and portions are offered in accordance with food and beverage profit objectives

• Provides Executive Chef and Food & Beverage Manager with accurate forecasts

• Follows-up with guests to determine satisfaction; measures these results and establishes strategies to

• Monitors present and future trends, practices and systems to ensure that the restaurant is competitive in

• Checks the restaurant reservations, hotel arrival list, and VIP list to ensure that own staff is aware of VIP

• Develops menus together with Executive Chef and Operations Manager

• Plans and co-ordinates in-house, and up-selling activities with Operations Manager

• Prepares restaurant business plan

• Attends meetings and training required by the Operations Manager

• Assists colleagues to perform similar or related jobs when necessary

• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s

• Maintains own working area, materials and company property clean, tidy and in good shape; reports

• Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of

• Is well updated on, and possesses solid knowledge of the following:
• Hotel fire, bomb and emergency procedures
• Hotel health and safety policies and procedures
• Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)
• Hotel standards of operation and departmental procedures
• Current licensing relating to own department
• Accepted methods of payment by the hotel
• Hotel and corporate marketing and promotional programmes
• Corporate clients and clients generating high business volume

• Responsible for the delivery of high quality service to each of the clients assigned to their team.
• Assist the Department in the annual targets of the business including the development of the Bangalore team and the automation of the PE’s accounting platform Investran.
• Manages the preparation of interim and annual financial statements for PE Funds including the completion of consolidated financial statements for complex structures and listed entities.
• Active liaison with clients and external auditors, dealing with audit queries.
• Ensuring agreed client service levels and regulatory filing deadlines are met.
• Oversee the preparation of regulatory returns, including compliance reports, Central Bank and CSO returns.
• Manages the PE team through the collection of relevant information to facilitate production of NAVs.
• Ensures NAV’s are issued accurately and within defined timeframes.
• Ensures the accurate and timely payment of operating expenses.
• Liaises with new clients to determine fund structure and level of detail required to support striking of NAV.
• Communicates effectively with clients, investors and associated parties on fund activities.
• Ensures that operating arrangements are clearly established on inception of a fund.
• Ensures that documentation, legal and compliance issues are complete.
• Preparation, review & collation of reports for board packs