Jobs and vacancies in Limerick, Ireland

Job Description:

Reporting to the General Manager, or any assigned senior manager as the company deems. The role holder support the GM of Cleaning Services across the Limerick University Hospital, managing, through reports, a team in excess of 200 headcount.

Location: Limerick University Hospital

Salary: Competitive

Hours of Work: Full time, working 5/7 days

Role and Responsibilities:

• Act as the single point of contact and escalation for all Bidvest Noonan activities on behalf of the client in the absence of the General Manager
• Support the GM in all business activities across the sites
• Support the GM in Managing the client relationship and ensure a high level of service performance from NOONAN teams and suppliers
• Support the GM in ensuring full compliance with health, safety and environmental, KPI and audit requirements
• Support the GM in managing the cleaning frequencies according to the specification document, ensuring full compliance with same
• Support the GM Liaise with external suppliers to ensure works are coordinated and completed in line with agreed schedules
• Attend client meetings, developing strong internal customer relationships
• Ensure the General Manager is kept informed of any operational progress and any potential issues
• Support the GM in the application and development of industry best practice to all sites on the contract, endorsing new company initiatives and ensuring they are implemented
• Actively participate in Industry Awards

• Assume financial responsibility, in conjunction with the General Manager, for allocated areas on the Profit & Loss account to include wages, equipment, janitorial supplies etc.
• Identification of new business opportunities for the Group, to include both hard and soft services, advising the General Manager in this regard.

• Ensure all staff are fully trained in cleaning techniques including HIQA, Health and Safety and in accordance with BIC’s standard, keeping training records of same
• Ensure that communication across each site represents the professional image of the Company
• Ensure that all staff are presented in full appropriate uniform
• Manage a team of Sector Managers & Trainee Managers in the absence of the General Manager
• Attend weekly client audits and deliver a programme of site audits in line with the SLA in the absence of the General Manager
• Managing a sector of wards on a day to day basis ensuring standards are met in line with the SLA.
• In the absence of the GM for leave or meetings manage the contracts and take full responsibility of the business
• Attend all meeting with the GM (ie CPE, HYGINE ,MRSA ,CLIENT)
• HR become the business champion for HR activities across the sites
• Reports all accidents in line with the company policy and ensure accuracy of reporting
• Delivery the monthly reports to the client in the absence of the GM
• Ensure monthly billing is accurate in the absence of the GM
• Attend any meetings which the company may require.

Requirements:

• Previous experience in the Facilities Management Industry, preferably within the Healthcare Sector
• Full Clean Driver’s Licence
• Valid Visa to work in Ireland on a full-time basis. Please note that this is an essential requirement in order to be considered for this role
• Fluent English
• Previous experience managing large teams

Job Types: Full-time, Permanent

Experience:

• managerial: 1 year (Preferred)
• Faciliites Management - Cleaning (preferably in healthcare) : 1 year (Required)

McDermott's Gala Patrickswell are looking for a full time Retail Sales Assistant to join their fantastic team.

Full time position - flexibility Monday to Sunday

Customer Care

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
• To communicate with the customers in and effective and welcoming manner

Operational & Store Presentation

• To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
• Assist customers in bagging purchases
• Maintain knowledge of current in store sales and promotions
• Answer customer queries with regard to the store and its merchandise
• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
• Maintain a clean and well organised back store area
• To receive and check stock in line with company guidelines
• Ensure stock is packed in line with company merchandising guidelines
• Update shelf edged labels as instructed by the Assistant Store Manager
• To rotate stock appropriately minimising waste
• To be vigilant at all times to prevent stock loss and waste
• To conduct stock takes as instructed by Assistant Store Manager/Store Manager
• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

General

• Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager.

• Excellent interpersonal and communication skills
• Excellent communication skills
• Numerical abilities
• The ability to work as part of a team
• The ability to use initiative
• Sound judgement with the ability to make decisions
• Self-motivated

Reference ID: Full Time Sales Assistant

Job Types: Full-time, Permanent

Salary: From €24,000.00 per year

Benefits:

• Food allowance
• On-site parking

Schedule:

• 8 hour shift

Experience:

• sales: 1 year (Preferred)

Language:

• English (Required)

Work remotely:

• No

McDermott's Gala is looking for a Full-time (35+hours/week)* Deli Supervisor* to join their fantastic team. Position will be based in Patrickswell Co Limerick.

SUPERVISORY

• Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
• Ensure high quality and consistent customer service is provided at all times
• To delegate and communicate effectively with the retail sales team
• Assist the store manager in the effective management of retail sales team performance

CUSTOMER CARE

• To ensure customers receive high quality and consistent service at all times
• To deal with and rectify customer complaints in an effective and pleasant manner
• To pro-actively take necessary action in store improvements following customer complaints

OPERATIONS

• Ensure deli/store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the deli/store is maintained at an optimum level
• Co-ordinate in-store sales and promotions
• To communicate with retail sales team regarding in store sales and promotions

STOCK MANAGEMENT

• Ordering of stock
• To assist the manager in preparations for stock take and supervise where appropriate
• To assist the manager in minimising stock loss through wastage, damages and pilferage
• Ensure food management and waste systems are adhered to by retail sales team
• Check stock to ensure adequate stock is available for customer’s needs
• Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

GENERAL

• To communicate with the store manager on an on-going basis
• To undertake other additional duties as may be assigned by the store manager

• Previous supervisory experience
• Excellent interpersonal skills
• Understanding of employment, health & safety , HACCP, and consumer legislation
• Committed to continually improving standards
• Strong operational ability
• Works on own initiative
• Excellent communication skills

Reference ID: Deli Supervisor

Expected start date: 11/1/2021

Job Types: Full-time, Permanent

Salary: From €26,000.00 per year

Benefits:

• Food allowance
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• HACCP: 1 year (Preferred)

Work remotely:

• No

• Reporting to the Training & Quality Manager you will perform QA activities across multiple channels, and for the Service Department of the account.
• Committed to promoting a clear understanding of the importance of quality measures and internal controls within the contact centre service industry, the role of the QA Analyst is to deliver QA activities for the operation
• In this role you will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. You should have excellent business and communication skills and have the willingness to learn and grow in the role.

How you will spend your day:

The QA Analyst will:

• Attend Quality calibration sessions as required
• Reporting on trends in the quality of performance of Advisors on the account, and provide feedback to TLs in order to enable them in providing coaching and improving the performance of advisors
• Maintain account knowledge, including attending relevant product and process training
• Update Quality monitoring system as required
• Close the loop on performance improvement for Advisors and address issues at source by:
• Feeding issues into the Training Needs Analysis processes
• Ensuring all errors and performance issues identified are addressed immediately through coaching and correction
• Identify process improvement opportunities. Provide the TL and Manager with feedback and suggested improvements regarding quality of service and the execution of the QA function
• Collaborate in the roll-out of Quality and Customer Service Improvements
• Deliver on agreed performance targets
• Manage time effectively to ensure targets are met.

Essential Qualifications, Training and Experience:

• Proven ability to deal with problems and solve them effectively
• Ability to work well either individually or as part of a team
• Proven written communication skills

Our ideal candidate:

• Analytical and reporting skills
• Proficient in Microsoft Excel, Word
• Lean Six Sigma experience or certification is desirable: GDI experience or Yellow+ belt; and/ or EOQ or ASQ qualifications or study

Personal Attributes required:

• Strong written and oral communication skills
• Motivated and enthusiastic
• Ability to work under pressure
• Excellent attention to detail and follow-through skills
• Ability to build relationships with Team Leaders, Managers, and Advisors as well as their own team
• Ability to work on own initiative, with good time management skills
• Investigative, problem solving and follow-through skills
• Flexible and adaptive
• Engage in and take ownership of your own personal development

Contract length: 6 months

Job Type: Contract

Salary: €30,000.00-€35,000.00 per year

Schedule:

• Monday to Friday

Education:

• Leaving Certificate (Preferred)

Work remotely:

• No

COVID-19 precaution(s):

• Remote interview process