Jobs and vacancies in Ireland

Responsibilities

• Be the main (and often first) point of contact for Microsoft's customers from lead to purchase, leading the sales strategy, overcoming objections, and negotiating success
• Achieve quota and revenue targets across Microsoft business and solution areas based on assigned targets; drive customer satisfaction
• Set the foundation for long term customer relationships
• Engage with customers to determine their needs and identify opportunities to fulfill their needs with Microsoft technologies
• Effectively turn prospects and qualified leads into opportunities
• Identify and explain how businesses can use Microsoft technologies to meet a new bar for excellence
• Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage Microsoft customers

Qualifications

• Excellent customer service skills
• Desired career path in sales
• Strong interpersonal skills, excellent oral, written and verbal communications skills and the ability to successfully communicate through a variety of mediums (phone, email, video calls, etc.)
• Solid time management and the ability to work independently or under supervision with a high level of integrity
• Experience using Microsoft Office Suite applications
• Ability to travel 0 – 25%
• Fluent Dutch is a mandatory requirement for this position

Ergo are seeking a Level 3 IT Engineer for a permanent role based in their newly refurbished offices. In this exciting and challenging role you will join a high-performing helpdesk supporting some of the most well-known companies in Ireland.

You will work at the leading edge of IT engineering projects in Ireland and forge a career at a company recently awarded Microsoft Country Partner of the Year for the 5th time in 10 years.

Key Responsibilities:

• Communication with customers, staff and all relevant parties.
• Responding to support calls.
• Installing, configuring and troubleshooting of IT related software and hardware.
• Provide extended on site support, as and when required.
• Inform the Client help desk to raise awareness and ensure a service ticket is opened.
• Assume full ownership and responsibility of all allocated support tickets.
• Ensure strict adherence to SLA when dealing with customer tickets/calls.
• Perform routine day to day system security checks and backups and produce status reports.
• Work with other technical staff to ensure connectivity and compatibility between systems.
• Work with vendors/partners to resolve complex network problems.
• Document relevant technical information on the existing internal SharePoint portal / CRM package.
• Provide technical training to customers.
• Coach and mentor less experienced IT engineers.

Required Skills & Experience:

• 5+ years experience in a similar role (IT Engineer, Systems Administrator)
• Windows Server (Active Directory, MS Exchange, O365)
• VMware/ Citrix
• Network monitoring and troubleshooting including Firewalls
• MS Systems Centre - SCCM / SCOM
• Professional certifications an advantage

Job Overview

Employment Adviser-Limerick City

Job Reference: 00084

Contract Type: Permanent

Location: Limerick City

Salary: €25k

About Turas Nua

Turas Nua brings together a wealth of experience to help transform the lives of individuals in Ireland through the governments JobPath programme. Turas Nua understand that finding and keeping the right people is vital to the success of any business and this is an exciting opportunity to join a new organisation that aims to make a difference to society by offering tailored support, training and guidance to long term unemployed people.

We are looking for passionate people to join our team on this journey.

JOB DESCRIPTION

PURPOSE OF YOUR JOB

You will provide appropriate support and guidance to a caseload of people to enable them to return to work.

PERSON PROFILE

• You will be a dynamic and flexible person who can work in a fast paced, customer focused and target driven environment. You will possess a high level of IT and administration skills.
• You will be able to work both within an office and remotely as part of a team and be highly self-motivated.
• You will be a people person with the ability to provide the levels of support needed by your customers in order to build up a rapport, trust and drive engagement based on their individual needs.
• You will ensure that we deliver a high-quality service which benefits the futures of the individuals and the communities in which we work.

THE ROLE

• Organising and adhering to a daily schedule, that includes a mixture of: Face to Face meetings, phone calls, online meetings, and emails.
• You will be required to overcome customers' barriers that may prevent them from moving back into employment by demonstrating a high level of understanding, patience and empathy with active listening skills and not be afraid to navigate more difficult conversations/interactions with professionalism.
• You will be required to achieve a set of specific individual KPIs on a daily and monthly basis by managing a caseload of customers to ensure appropriate and effective contractual activity is undertaken by all customers according to their level of job readiness.
• You will be required to complete a high level of administrative tasks daily in line with individual and company KPIs.
• Identify, structure, and recommend vacancy and training solutions, working in close consultation with Employer Services Consultants and Tutors, to meet the specific needs of customers and employers.
• You will be required to present and facilitate workshops as well as delivering presentations to groups of customers on a weekly basis as required.
• Ensure that all customer interactions are recorded accurately on the CRM system.
• Provide advice, guidance, and support for customers during their initial weeks of employment, supporting their transition from welfare to employment to maximise the potential for customers to sustain employment in the long term.
• Ensure all Data Protection regulations are always fully adhered to.

THE CANDIDATE-ESSENTIAL REQUIREMENTS

• Leaving Certificate or equivalent.
• Minimum of three years' experience of working in a customer focused, target driven environment.
• Strong IT skills/experience in the use of Microsoft office and CRM systems. Must be comfortable with all aspects of remote working technology.
• Excellent administrative skills - fast & accurate data entry skills.
• Have appropriate facilities to work from home if the need arises due to another lock-down situation - a quiet secure room free from distractions.
• Must have or be able to have stable internet connection with up to 5Mb download and 1Mb upload, this will be subject to a speed test.
• The ability to build rapport and work effectively with a diverse range of individuals both in person and over the phone.
• Experience in delivering presentations in a group setting or public speaking.
• Strong prioritisation and time management skills.
• Fluent written and spoken English.

THE CANDIDATE-DESIRABLE REQUIREMENTS

• Third level qualification in a related field.
• Good knowledge of the local labour market.
• Fluent in a second language.

Servisource Recruitment is working on behalf of a number of clients throughout Limerick, we are seeking qualified Healthcare Assistant’s (HCAs) to add to our working panel.

Ideal Candidate will tick the following boxes:

• Work experience in a healthcare facility for at least 150+ hours
• Have your Full Fetac level 5 in Healthcare support or equivalent
• 2nd or 3rd Year student nurses are also eligible to apply
• Must be willing to undertake Garda Vetting
• Full immunisations against Hepatitis B are a must
• Excellent communication skills (fluent in English is necessary)
• Experience working in ID facilities would be a bonus

Benefits;

• We work around your availability, offering a perfect work/life balance for you and your family
• Competitive rates of pay
• If you are newly qualified this is your perfect opportunity to gain excellent experience within a healthcare facility

All applications will be treated with the strictest of confidence and only successful candidates will be contacted.

Servisource Contact:

To apply for this position or for further information on the roles available, please contact Jack O' Driscoll on jodriscoll@servisource.ie and please quote the JO Number JO-2007-451560 in the subject bar.

The Team:

Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

The Opportunity:

The Customer Success Associate will train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You'll be an advocate for the customer internally and focus on ensuring a positive customer experience for a high volume of accounts. As a Customer Success Associate, you'll develop core business skills that will enable you to grow your career at Datadog.

You Will:

• Identify and qualify opportunities for added value within smaller customers
• Troubleshoot on issues and FAQs to ensure a positive customer experience
• Proactively work with customers to find expansion opportunities and increase loyalty and retention
• Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)
• Act as advisor to customers to ensure they're leveraging the solution effectively

You Are:

• Driven and motivated by a career in sales
• Excited by a customer facing role with a desire to grow a career in Customer Success
• A self-starter who can multitask and adapt to changing situations
• A strong written and verbal communicator
• Able to influence others and create a sense of urgency
• Strong at multi-task management skills across a varied set of responsibilities in a fast-paced environment
• Fluent in German and English

Bonus Points:

• Experience with Salesforce
• Knowledgeable about the B2B tech space

Why You Should Apply:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Sales training in MEDDIC and Command of the Message
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Us:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

Role Title: Greenkeeper

Start Date: Immediate

Contract Type: Full Time

Location: Limerick

Overview

We are currently seeking full time greenkeepers to join a golf club in Limerick. Experience in greenkeeping along with a formal greenkeeping qualification are essential.

Key Responsibilities

• Cut tees, greens, surrounds, fairways, rough and semi rough.
• Set up the golf course, including changing holes, moving tee markers, emptying bins, cleaning surfaces of

debris.

• Check machinery before use, fuel after use and report any irregularities to the Head Greenkeeper

immediately.

• Maintain good standards of health and safety for self and others.
• Repairing divots on playing surfaces.
• Hand watering and irrigating turf.
• Identifying and controlling weeds and pests.
• Identifying and controlling turf diseases and disorders.
• Marking of hazards, out of bounds and ground under repair.
• Maintaining bunkers.
• Renovate worn and damaged turf.
• Rolling greens with a turf iron or similar.
• Driving a tractor with implements.
• Understanding the rules of golf relating to golf course maintenance.
• Maintaining trees and shrubs on the golf course
• Communicating effectively to all team members in the venue and golfers on the course.

Key Skills and Experience

• Ability to work in a variety of weather conditions
• Ability to communicate effectively
• Work on own initiative
• Previous experience desirable